• Your information will be used exclusively for newsletter marketing and special offers, and you can opt out at any time.
  • Due to COVID-19 safety measures, we cannot accept returns or exchanges, and all sales are final. By checking the box, you acknowledge that you have read, understood, and agreed to our policy.

Shipping and responsiblity

  • Our standard shipping frequency is 2-3 times a week, resulting in a delivery window of 7–10 days. We recommend ordering products at least two weeks in advance to account for potential unforeseen delays, out-of-stock items, or shipping delays, particularly during the holiday season.
  • You and your salon are solely responsible for the outcomes of the professional product lines, absolving iStraight Hair of any liability or responsibility.

Contact Us

  • For inquiries, you are welcome to contact us. Our usual response time for calls and emails is within 1-2 business days. Considering the possibility of emails being filtered into spam or junk folders, we recommend checking those locations if there is no response within the stipulated time frame. Should further assistance be required, please feel free to reach out to us directly. We are committed to providing support.